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IT outsourcing waves and other matters..

An interesting discussion on Sramana Mitra's blog about Wave 3 of Indian IT Outsourcing by Sudhakar Ram. Read the article and the comments, especially by Subbaraman Iyer . Now, for my take on this topic. I must say both Sudhakar Ram and Subbaraman Iyer have valid points. I am reproducing my comment on their posts below. However, before you read my comments, here's little summary of the debate. Sudhakar Ram (he is the founder-CEO of Mastek)'s thesis is that the time is ripe for a Wave-3 in Indian IT Outsourcing. Wave 1 is the staff augmentation (body shopping) phase where Indian companies did low end work in India, and sent hordes of people to US to work at client sites. Wave 2 started in mid-90's and currently at its peak. This involves large scale offshore projects and implementation of CMMi and other quality processes, and world-class IT infrastructure. Wave 3 according to Sudhakar Ram will see Indian companies do what hitherto has been the preserve of global MNCs su...

Kasi Yatra - Part 4

We are back. So, the autos sped through some fairly narrow lanes of Varanasi and deposited us in front of a street with a door at its entrance (yes, a door !). The board read 'Sri Rama Taraka Andhra Ashram'. The place where we had accommodation (Karivena Brahmana Satram) was supposed to be in the vicinity. I called the Karivena Satram manager on the cell and he gave me directions. Apparently, the Satram (travelers lodge) is some 150 m from where we were. The autos wouldn't /couldn't go beyond the spot where we got down. So, I went first through the street-door and after a couple of turns, found my self in an area full of pilgrims from Andhra Pradesh, and a few restaurants doing brisk business in Idli, Dosa, Vada, Coffee and Tea. (Great ! Food won't be an issue in this area, I thought). I found the Andhra Ashram too, and a shop keeper there guided me towards the Karivena Satram. Thirty minutes later, we were all checked in at Karivena Satram. We took four rooms and e...

SaaS, ITaaS, and ProaaS

We all know about Software As A Service (SaaS). Gartner has predicted in 2006 that global SaaS revenues would become 25% of the software market. And Tata Consultancy Services (TCS) has announced an IT As A Service (ITaaS) recently . TCS is going to provide software, hardware, and related services, in one package to small and medium businesses (SMBs) in India first, and then in other geographies. If this succeeds, even medium large businesses may try the model. This brings me to the point: In the US and EU, software companies and server farms (data centers) are generally not located in the metro cities. They are located in small towns; some even in villages. It helps spread the growth and provides job opportunities to qualified people who do not want to leave their villages and move to the big cities. IT aaS seems to be a good idea. It could provide small businesses in India the ability to use world class software at affordable rates.And store their data in data centers adhering to int...

Kasi Yatra-Part 3

So, we finally started the 2100-km long train journey to Varanasi. Fifteen minutes after the train left Tirupati, it stopped for 20 minutes at Renigunta Junction. We tucked into our lunch and dozed off while reading the magazines bought at Tirupati railway station. We reached Vijayawada around 9.30 PM. Our relatives in Vijayawada came to the station with what else...but lots of food for our dinner :-) There seem to be some restaurants in Vijayawada that specialize in packing railway dinners. Very neatly done! The long train journey was a good time to catch up with the rest of the family- dig out childhood memories, discuss the Indian IT and business scenario, and of course debate about films, politics and so on. The presence of some Kerala Catholic nuns in our compartment, made us talk about the convent schools we attended during the 1980's. The kids - Anagha (8) and Lasya (2.5) had a whale of a time too. My brother Ramana (who had 'miraculously' recovered fully from the th...

Kasi Yatra-Part 2

During my 3 years in Mumbai (1999-2002), I used to travel by train to my hometown Kadapa, once in 2 months on an average. The train leaves around 5 PM and reaches Kadapa at lunch time the next day. I used to relish the journey as it provided me the opportunity to spend time with myself, try out all the food items that are hawked on the train, and finish reading at least 1 book. But now this Kasi Yatra with family was to be very different. The family wanted to make many different food items to ensure that we are not entirely dependent on what is available on train, and even in the restaurants at Kashi. And none of our people believed in 'traveling light' :-) So, here's a rough list of what we packed, apart from the clothes: 1.Around 50 plates and 30 bowls made of dried plantain leaves; around 25 paper plates as well. 2. Around 60 big tumblers for drinking water, and 20 small ones for coffee 3.Tissue paper- 1 roll and 50 paper napkins. 4. 250 gm packet of Amul milk powder and...

Kasi Yatra - A Travelogue - Part 1- The Planning

I wanted to write about my Kasi (Varanasi/Benares) trip as soon as we returned to Bangalore on Jan 27. But some how I just couldn't sit at the computer and start the typing.Every time I tried, I ended up reading some blogs or visiting new sites on the Internet. May be one should coin a term for procrastinating a blog post. How about blognertia ? Hmm..doesn't sound right. Please let me know if you can think of any better terms. Now, before the blognertia bug bites me again, let me get into the details of the Kasi trip we did in January 2008. This is going to be a long post, so may be I will split it into a few posts of manageable size. This trip to Kasi has been in our plans for a long time now. Almost a decade, really. We wanted it to be a family trip.But every year, one of us three brothers had some urgent issues to tackle, and when all of us were ready, it was either my mom or dad, who were busy with something else. Finally, my younger brother just went ahead and started the ...

Where do I settle down -city, town or vilage?

Whenever I discuss the topic of where one prefers to settle down in life - a Metro city, a town or a rural area - I sense that the views expressed by friends have a lot of ifs and buts sewed in. For example, one common response from people who have never lived in a village, but only visited them now and then - I wish I could just live peacefully in a village, amid the greenery, and non-polluted space. All I need is a decent internet connection. And of course, I don't have any friends living in villages right now. In fact, most people these days don't have friends living in Indian villages. We all have friends in American or British or even Scandinavian hinterlands. But not in the Indian rural spaces. (If you have a rich farmer friend or old parents and uncles looking after huge ancestral property its a different thing.) Take the case of Indian towns. We may have a few business men friends or guys working on PSU banks, small universities etc. living these towns. How many of us h...

India on the move...

Ok..we all know that India is on the move @ roughly 10 % per year. Almost every day we read about this growth rate in the media - along with analysis on whether this rate is sustainable and if it is inclusive or limited to urban middle class. Another oft-repeated idea is that of India being in a demographic sweet spot. We have the largest number of people between ages 15-45, the productive years. And when it comes to the IT/IT ES/BPO sectors, we hear about the unemployability of a large number of our youth, thereby driving the salaries of the employable pool ever northwards. So, here I go again: India has a huge rural population that is seeking to migrate to the cities and towns in search of employment. Why? A couple of off-the-bat reasons: 1. Agriculture no longer provides a sustainable livelihood. 2. Villagers see a 'better life' being lived on the TV at home and the aspirational energies kick in. But most of these rural youth are unemployable in the high paying service jobs ...

The New Great Game OR The Battle for India - Part 1

I am sure most of the visitors here know/read about the 'Great Game'. For those who have not come across this term ( or not read Rudyard Kipling's Kim), here's a brief description: In the 19th Century, Russia and England played the 'Great Game' over Afghanistan and Central Asia. England, which already ruled over the sub-continent, and had significant influence in West Asia and China, Afghanistan was the spot to be controlled to maintain its supremacy. Russia with its expansionist mindset, controlled large swathes of Central Asia, and saw Afghanistan as the entry into the riches of the sub-continent. Both countries had their spies every where. And they supported the Afghan tribes in wars/skirmishes against each other. Kipling famously called it the 'Great Game'. In the late 20th century till date, this Great Game has continued in Afghanistan - with different players. The USA and its allies have replaced Ol' England, and the Taliban and Al Qaeda have r...

Justice delayed...but not denied...

I like Sanjay Dutt, as an actor with a strong screen presence. He has done some good films, especially the Munnabhai series. And yet, when I read about the sentence of 6 years he received yesterday from the TADA court in Mumbai, I felt happy. Finally, an example has been set. That, however rich and well-connected a person is, the same laws would apply. Sanjay Dutt has committed a criminal act of possessing an AK-56 assualt weapon, and hiding information about anti-social elements. He has also hobnobbed with gangsters Anees and Dawood Ibrahim. As if this is not enough, he apparently made two of his friends do his bidding and store weapons. In any other country with a functioning democracy, he would have faced much harsher punishment, and much earlier. In a totalitarian regime, he may even have been summarily executed for anti-national activities. But this is India, where the wheels of justice grind ever so slowly. Sanjay is being punished only now, even though his supporters may claim t...

B2B = Back To Blogging

Yes, I have had another gap in my short life as a blogger. After my last post in May 1st week, I went to UK for a consulting engagement. Guess what, blogspot, wordpress and other such blogging platforms have all been blocked out by my customer’s IT department. Reason: Productivity Impact. I do agree that blogging during the office hours does impact productivity. But then the employees are also stopped from reading blogs. These days, a lot of knowledge is disseminated in the blogosphere, and to expect your employees to read blogs related to their business only at home, some how does not please me. Ok, so I tried connecting to the Internet from my hotel or Bed n Breakfast. I found out that it was horribly expensive from the hotel, and the Bed n Breakfast places either do not have internet connectivity and if they have it, it is extremely difficult to connect my office laptop to the wireless service provider. So, I simply gave up blogging till I returned to India. And now I have to go bac...

Influencing Policy on Education and Development

As a regular reader of various blogs that discuss the issues surrounding Indian education, development, and venture capital, I some times wonder whether most of the time, we bloggers are preaching to converts. Let me explain this a bit. There seems to be a broad consensus among many bloggers on the following issues: 1. The Indian education system needs a radical overhaul if we are to achieve universal primary literacy, and provide equal opportunities to all in improving their lives. 2. The Government should be a facilitator of change and not the implementor. Implementation is best left to the market dynamics. 3. It is becoming increasingly obvious that it may never be possible to develop rural areas. But it is possible to develop rural population, by 'planned' urbanization. By planned I don't mean, the five year plans of the Government with their socialistic baggage. But the kind of business plans that get approved by financial institutions for mega projects. 4. To solve th...

Urbanization and Development

Posting my comment on Atanu's blog today: Ibrahimpatnam used to be a sleepy little mandal headquarters some 35 km from Hyderabad,India. At first, there was a residential school and college, 3 km from this small town.And then, a private engineering college came up. In the next 5 years, 4 more engineering colleges came up in the vicinity. The residential school is owned by a trust, and is located on a huge tract of farm land – around 300 acres.The school with student hostels, classrooms, staff quarters, play grounds, open air and indoor theaters, occupies around 70 acres of land. The rest of the land is farmed by locals, the produce feeds the entire campus, and the surplus is sold in the nearby market. Recently, Reliance Fresh approached the trust, to buy part of the land, to setup their warehouses including cold storage facilities. They want to use the facility to serve their stores in the twin cities of Hyderabad and Secunderabad. The establishment of the school, and the engineeri...

Humour: What kind of a nerd are you?

What Be Your Nerd Type? Your Result: Literature Nerd Does sitting by a nice cozy fire, with a cup of hot tea/chocolate, and a book you can read for hours even when your eyes grow red and dry and you look sort of scary sitting there with your insomniac appearance? Then you fit this category perfectly! You love the power of the written word and it's eloquence; and you may like to read/write poetry or novels. You contribute to the smart people of today's society, however you can probably be overly-critical of works. It's okay. I understand. Drama Nerd Social Nerd Science/Math Nerd Gamer/Computer Nerd Musician Anime Nerd Artistic Nerd What Be Your Nerd Type? Quizzes for MySpace The above was my result. Suggest you do it too and let me know about your score.Its fun :-)

A lull in blogging..

After some long posts, I have again entered a quiet phase in my blogging behavior. We celebrated Lasya's first birthday in India, (she had her first birthday in UK last year) on March 12 and had a get together on Sunday, March 18. Met some family friends after a long gap. Thats what get togethers are for, and this one really served its purpose. Lasya had loads of fun too. One of the guests asked me why I am still with TCS :-) And if I am with TCS, why am I in Bangalore and not in US or UK? lol ! I honestly did not know how to answer the gentleman in brief. And that was not the place to give a long winded answer. Don't worry..neither am I going to give a long winded answer on this blog. In response to the query by our guest, I just shrugged, smiled, and remarked that I am too lazy. He took it as a joke ( It was, at least partly). In any case, it is now time to declare ( and commit my self to the declaration), that I am finally happy about two business ideas that we (me and some ...

How to get a 3-Bed Room Flat for 10-15 lakhs?

Here's the scenario: Like most people these days, you want to own an apartment in a good locality in Hyderabad or Bangalore or any other city (leave Mumbai out of this discussion please!). Going rates for a 3-BR from a reputed builder in Blr or Hyd are around INR 50-60 lakh. If you take a bank loan for 45 lakh for 15-20 years tenure, you will end up paying the bank approx Rs. 1 cr at the current rates of interest. And the life of an apartment can not be more than 25 years, if one looks at the construction quality these days. So, there is every likelihood that it doesn't make sense to you to shell out so much over the next 15-20 years. Instead, you wish to buy an apartment at pre-boom prices or may be even less. Say, between 10-15 lakhs for a 3 BR? Before you leave this site, assuming that I am going to propose some hare brained scheme, here's a disclaimer: I am just going to suggest this plan to you. You could execute this along with your friends.Some groups of friends that...

Union Budget and Impact on VCs

Blogger Anindita ( check out her blog ..she has a dew fresh writing style) posted a comment asking my thoughts on Chidambaram's tax proposals related to venture capital funds in the new union budget. I feel VC is like any other business activity and should be taxed. In the US, they have a system of creating transparent entities for taxation purposes, which we don't yet have in India. One could argue that VCs should be given tax exemption because the industry is still in a nascent stage in India. In fact, a number of players in the industry seem to feel that way. So, there is a confusion here. The FM has listed software and hardware, but not Internet :-) Some people interpret internet ventures as software plays. Definitely, if there is a Software-As-Service (SaaS) venture out there, they could request the pass thru benefit and should get it. But what about B2C plays (Naukri, Bharat Matrimony, 99 Acres and dozens of other such ventures) that have attracted VC funds? If the VC fu...

Warren Buffet's Wisdom

Here's a hunch. Most of us know about Warren Buffet, but very few would have actually gone on to the Berkshire Hathaway web site to check out his company. I shamelessly admit that even though I admire the man, I have never thought of visiting his company's web site. On the other hand, I admire Gates, but definitely not some of Microsoft's practices, but I visit their web site quite regularly. Goes to show that information consumption pattern could be quite different from personal opinions. Hmm..interesting. Coming back to Warren Buffet, I read a post on (where else !) Venturewoods today about Buffet's annual letter to his shareholders. As a matter of habit, I generally prefer to read the source than the excerpt. So, I promptly went to the Berkshire Hathaway site and discovered that the site has all of Buffet's letters to shareholders since 1977 ! I was 5 years old in 1977. You can access all those letters from this page. If you have any interest in how the stock m...

OLPC and the problems in India's education system

Cross-posting my comment on Atanu's blog post today. The post was about OLPC issue and why it will not work in India. Btw, even the HRD ministry has rejected the idea. Atanu had earlier written a lot about this . Srinivas has commented that Atanu has done a backflip on the 'education and technology issue' : Quote begins: The author goes from saying“The OLPC is irrelevant in the context of Indian education. It’s a technological solution, and the problem in India is largely non-technological.” and that “Electronics is neither necessary nor sufficient for education.” to doing a back flip “The solution to India’s educational problems will and must use technology intensively, but it will have little to do with children toting laptops around.” Before finally concluding “OLPC is a costly device for poor countries. It’s going to be a huge waste of money that could be more efficiently spent on other technological solutions such as radio, TV monitors, and DVD players.”. Wish he pai...

What does the Indian Startup Ecosystem need, really?

A good discussion is developing on the 'need for more incubators in India' at Sramana Mitra's blog . I thought I will post my take on it here first and then add a comment there. Ok..going by all the reports, more and more VC money is coming to India. But as we all have been told umpteen times, there are too few deals.I guess deals here refer to high tech and internet deals, and not non-technology deals. So, what does the eco system need really? Let us identify the issues first. 1.Experienced industry professionals prefer to work in IT service provider companies than working in Startps. Reason: Some of them did try to join startps around 2000 or so, but then the dot com bust made them get back to IT SPs, licking the wounds so to speak. 2.There are very few startups where the team is strong and has trust, a proper vision is in place, and they are backed by some able and experienced ('adult supervision' according to Sramana Mitra) grey heads. 3.Leave alone senior heads...